Trade Delivery Information
At Tradedor, we pride ourselves on supplying all of our trade clients with first-class garage doors that offer a high level of functionality to their customers.
As well as providing our clients with a comprehensive service — which can involve the manufacturing and supply of our specialist roller garage doors, sectional garage doors, and up & over garage doors — we’re also renowned for our excellent levels of customer care.
This includes providing a leading delivery service that strives to be quick, convenient and stress-free for everyone we work with.
On this page, you’ll find all of our delivery information, but if you have any other queries feel free to get in touch with our team.
Delivery Area
We provide delivery services nationwide across the UK’s mainland. This commitment to personal service allows us to maintain the highest standards of care, ensuring that your products are handled with the utmost respect and professionalism from the moment they leave our warehouse to the moment they arrive at your doorstep.
In addition to taking pride in personally handling all deliveries, regardless of the size of your order, we also have relationships with some of the country’s biggest and most trusted couriers.
Delivery times via our own delivery service
Tradedor strives to deliver your products as quickly as possible, minimising the amount of time you and your clients have to wait. Our delivery times vary depending on the specifics of your order.
- Roller garage doors: 3-4weeks (standard colours)
- RAL roller garage doors: 12-14 weeks
- Garador up and over garage doors: 4-10 weeks (standard sizes and depending on the model)
- Garador sectional garage doors: 4-12 weeks
- Components via post: 1-3 days
- Parts via van delivery: 2-3 week s (depending on stock availability)
Delivery charges
We offer free delivery on most of our orders, depending on your location and the type of delivery method used.
Order tracking
We also offer order tracking to our customers whenever possible, meaning you can monitor your order when it’s on its way to you.
When shipped via DPD, the courier will be directly in touch with you with tracking numbers and the relevant information needed to track the order. We’ll mainly deliver roller garage doors, Garador products and spare parts or components ourselves. In these instances, we’ll send you an email with a delivery date and a two-hour time slot. We’ll also call you on the day to let you know when we expect to arrive.
Unfortunately, for orders shipped by Royal Mail tracking is unavailable.
Special delivery requests
The team here at Tradedor will always do our utmost to accommodate any special delivery requests you may have. Just let us know what you require, and we’ll do our best to fulfil your request.
Returns and exchanges
In the unlikely event that you’re provided with faulty goods, we’re always happy for you to return them in exchange for non-faulty parts. However, all garage doors we supply are bespoke and made to measure, so they cannot be returned.
Collection
If you’d prefer to collect your products from our warehouse rather than have them delivered, we can facilitate this, too. Typically, collection will reduce the lead time by approximately one week.
As well as this, we keep a large quantity of spare parts and additional components on site. This means that if you place an order for collection, you can usually collect it on the same day. This also applies to our range of Garador products.
For any more information or if you have any further queries about our delivery services, contact Tradedor today.
