Customer Service & Aftersales

At Tradedor, we are a comprehensive garage door supplier to the trade industry. With this in mind, we take pride in our commitment to our customers and take extra care to ensure they are always supported.

This high level of customer service is demonstrated through our aftersales service.

Once an order is placed and delivery has been made, our support doesn’t end there, and if you require any ongoing support or advice we are just a phone call away. No matter what query you have, we’ll be on hand to help in any way we can.

We take a unique approach to aftercare because every customer has individual needs. We’ll make it as easy as possible for you to approach us and will take the time to understand your issue before delivering a solution. Sometimes, this may require us to go directly to the manufacturer for more information if you’ve purchased a product from one of the brands we work with. But whatever the case, we’ll work with you until the issue has been fully resolved.

So, whether you have warranty period enquiries, want to discuss parts and spares or need any other support after making a purchase, feel free to contact Tradedor today.